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The assigned individual will be responsible for managing the 24-hour operational dark store and will be based on-site. A minimum presence of 6-8 hours at the dark store is expected daily, with continued virtual coordination with the team beyond on-ground hours. Coordinate the end-to-end warehouse processes, from inbound management to stock handling, storing, and order dispatching on a timely basis. Responsible for steering the warehouse operations to the agreed SLAs and KPIs. Proactively recommend and implement operational goals, objectives, and process improvements. Manage Workplace Safety & Health (WSH) procedures to ensure department compliance with regulations by performing periodic safety & health risk assessment. Allocate resources to ensure optimal efficiency (scheduling). Liaise with the commercial department to actively manage fast and slow-moving lines, manage spoilages, wastages, and shri...
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