Coordinator, City Operations

JD

Location: Mumbai

Experience: 5–8 Years

Industry: Pharma Logistics / Healthcare Supply Chain / Last-Mile Delivery of Medicines.

Key Responsibilities

• Manage end-to-end city operations for last-mile medicine deliveries.
• Sourcing and Hiring Deliver Partners
• Ensure on-time deliveries, route optimization, and efficient fleet utilization.
• Oversee cold chain operations and compliance for temperature-sensitive medicines.
• Lead and manage city operations teams, including dispatch, hub, and delivery staff.
• Build strong relationships with pharmacies and healthcare partners.
• Handle operational escalations and ensure high customer satisfaction.
• Monitor hub operations, inventory accuracy, and medicine handling standards.
• Drive operational efficiency, cost control, and process improvements.
• Tr...