COO (DTC Beauty Brand)

What You’ll Be Responsible For (Core Responsibilities):

As COO, you are the operational backbone of the company. You work directly between the founders and the team, ensuring a strong, efficient, and scalable operation.

Store Operations:

• Oversee and optimize daily store operations
• Monitor fulfillment, supplier relations, inventory, and performance
• Identify bottlenecks early and proactively solve them on your own

Content Operations:

• Structure and streamline all content workflows
• Manage planning, deadlines, and team accountability

Internal Systems & Processes:

• Build SOPs, workflows, and automation systems
• Implement tools to improve efficiency across departments
• Create scalable systems that run like a well-oiled machine

Team Leadership & Accountability:

• Lead daily/weekly calls and manage cross-functional t...