About the Role
L&G Retail is looking for a Conversion Rate Optimisation Manager to help shape and deliver optimisation activity across our Direct Protection customer journeys.
This is a great opportunity for someone who enjoys using data, experimentation and customer insight to make digital journeys work better. You’ll own the CRO roadmap, lead testing activity from idea through to insight, and work closely with teams across digital, product, compliance, marketing, analytics and development.
You don’t need financial services experience. What matters most is that you can bring strong CRO knowledge, commercial awareness, analytical thinking and the confidence to take ownership of a roadmap that has real customer and business impact.
What you'll be doing:
- Defining and delivering the Direct Protection CRO strategy to improve conversion, customer experience and commercial outcomes
- Managing the full experimentation process...
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