Contact Center Customer Service Coordinator

Our client, a leading organization in the consumer support industry, is seeking a dedicated and enthusiastic Contact Center Customer Service Coordinator to join their team. As a Contact Center Customer Service Coordinator, you will be an essential part of the Customer Engagement Support team, providing exceptional service and fostering positive relationships with consumers. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences, which will align successfully within the organization.

**Job Title:** Contact Center Customer Service Coordinator

**Location:** Fremont, MI

**What's the Job?**

+ Engage with consumers via phone, email, live chat, SMS text, and eCommerce platforms to address inquiries, complaints, and praise.
+ Support all brands within the Nestlé Nutrition CES scope by providing expert advice, nutrition information, and personalized sol...