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Answer incoming calls, following criteria of quality, service level and efficiency. Respond to customer inquiries via various channels: email, Instagram, Facebook. Provide advice and guidance on infants and adult nutrition. Respond to complaints aligned with company guidelines. Document ongoing conv...
About the Role
The Opportunity
This is a role in our Nutrition Division, part of our Pediatric Business Unit.
In this role you will have direct contact with our customers and provide professional support for infant and adult nutrition products.
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac, PediaSure, Pedialyte, Ensure, Glucerna – to help get the nutrients they need to live their healthiest life
CORE JOB RESPONSIBILITIES
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