← Back to opportunities
BA, BS or equivalent experience in related field Minimum of 3 years experience in Workforce Management in the BPO/Shared Services Setting Experience in Scheduling, Capacity Planning/Forecasting, required Proficient in Verint, Genesy required Experience in Reports and Analytics, required Proficient in Microsoft Excel Strong communication and stakeholder management skills Experience ...
About the Role
What Workforce Optimization contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing/scheduling effectiveness, planning and decision-making.
Qualifications
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position