Conciliador/a de Recuperación / Analyst Assessments (Monterrey)

Description

To join a high-performing team in the delivery of top quality work through initiative and action by capturing, analyzing, and progressing CPKC’s asset use (demurrage) & other supplemental (operational services outside of our freight service offering) invoicing to ensure accurate assessments while protecting CPKC’s financial integrity through collection efforts.

Accountabilities

• Review & analyze incoming inventory events (i.e. asset use/demurrage, special requests, switching, etc.) to progress with accurate and timely supplemental invoicing
• Drill into root cause and resolve complex inventory and financial issues
• Work with stakeholders in Finance, Asset Management, Information Systems, Sales, Operations and External Stakeholders to resolve inventory/process issues that impact complete and accurate supplemental invoicing
• Provide timely resolution of customer disputes
• Lead continuous process improvements to...