Concierge

Join to apply for the Concierge role at Notting Hill Genesis .

Provide a professional, secure and well-maintained reception desk, presenting a high standard of service for visitors. Be the customer champion by delivering a consistent and customer‑focused receptionist service that achieves high levels of customer satisfaction.

Working hours: 20 hours per week, Monday to Friday, 10:00 AM – 4:00 PM (including a 1‑hour lunch break), with occasional evening and weekend shifts.

How you’ll do it

• Providing high‑quality customer service to a variety of centre users including diagnosing issues, providing advice, giving instructions and resolving basic or complex issues.
• Acting as an effective liaison between residents, estate management and property management teams/contractors.
• Coordinating the day‑to‑day running of the community centre.
• Responding to enquiries relating to the community centre in ...