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Provide a friendly and engaging welcoming experience and Customer service, meeting all client expectations and acting as the face of our customer brand.
Represent ISS as a professional, responsive and committed partner to the success and continuous improvement of the contract.
Understand the safety cultures: E.g.: Maintain a Zero Harm Culture / Hazard identification / Near Miss and Incident Reporting / Client-specific safety systems and requirements.
Proactive and predictive service delivery and excellence
Ensure meeting rooms are reset and stocked and resolve any equipment issues promptly
Maintain the assigned commercial site/floors as the corporate showcase to all visitors
Ensure all relevant process documents, procedures and listings are accurate and up to date.
Follow end-to-end journey in relation to cleaning and reactive maintenance work orders raised.
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