Command Centre Lead

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Here we have a great opportunity to join our team as a Technical Command Centre Lead! As a Technical Command Centre Lead, you will be responsible for providing technical leadership, operational command and control, and cross tower coordination within the Command Centre. The role ensures service stability, rapid incident resolution, effective escalation management, and proactive operational insight, acting as the single technical authority during Major Incidents and critical business events. 

The role works across Service Providers, internal delivery teams, security operations, and business stakeholders to ensure end to end service performance and resilience.

This role requires you to be based on site in Preston 5 days per week.

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