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About the Role
Responsibilities
- Debt Recovery: Contact clients to collect overdue payments while maintaining a professional and courteous approach.
- Record Management: Maintain accurate records of interactions, payment agreements, and account statuses in company systems.
- Compliance: Follow legal and company guidelines during collection efforts to ensure ethical and effective practices.
Qualifications
- Communication Skills: Strong negotiation and interpersonal skills to interact effectively with clients and resolve payment issues.
- Attention to Detail: Ability to maintain accurate records and follow up on outstanding accounts systematically.
- Knowledge of Regulations: Familiarity with debt collection laws and compliance standards to ensure ethical practices.
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