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About the Role
Job Description
Description
- Contact customers to collect outstanding debts and negotiate payment plans.
- Maintain accurate records of collection activities and customer interactions.
- Work with financial software and company databases to track payments and overdue accounts.
- Resolve discrepancies and provide excellent customer service during collection processes.
- Prepare reports on account status and make recommendations for further actions.
Requirements
- Educational Qualifications: Diploma in Finance, Business Administration or a related field.
- Experience Level: 0–2 years (Fresh graduates are encouraged to apply).
- Skills and Competencies: Strong communication and negotiation skills.
- Skills and Competencies: Proficient in using standard office software.
- Qualities and Traits: Detail-oriented with a strong sens...
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