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About the Role
Description
We are seeking a results-driven Collections Specialist to manage outstanding receivables and support the organization’s cash flow objectives. This role is responsible for monitoring customer accounts, resolving payment issues, and ensuring timely collection of outstanding balances while maintaining positive client relationships.
Key Responsibilities:
+ Monitor accounts receivable aging and follow up on past-due invoices
+ Contact customers via phone and email to collect outstanding payments
+ Investigate and resolve billing discrepancies and payment issues
+ Negotiate payment plans when necessary and document agreements
+ Maintain accurate records of collection activities and account status
+ Collaborate with internal teams (billing, sales, customer service) to resolve issues
+ Prepare reports on collection status, trends, and risk accounts
+ Ensure compliance with company policies and appl...
We are seeking a results-driven Collections Specialist to manage outstanding receivables and support the organization’s cash flow objectives. This role is responsible for monitoring customer accounts, resolving payment issues, and ensuring timely collection of outstanding balances while maintaining positive client relationships.
Key Responsibilities:
+ Monitor accounts receivable aging and follow up on past-due invoices
+ Contact customers via phone and email to collect outstanding payments
+ Investigate and resolve billing discrepancies and payment issues
+ Negotiate payment plans when necessary and document agreements
+ Maintain accurate records of collection activities and account status
+ Collaborate with internal teams (billing, sales, customer service) to resolve issues
+ Prepare reports on collection status, trends, and risk accounts
+ Ensure compliance with company policies and appl...
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