Collections Coordinator

Working within a team, you will be responsible for managing the global centralized escalation Accounts Receivable process, ensuring compliance to the escalation timelines for the invoices to be paid, liaising, and coordinating with the Collections, Client and Accounts Payable Finance and the Business teams and leaders. A very high standard of verbal and written English is essential for this role as you will be interacting with internal and external clients.

Performance Objectives

Clients

• Contact clients and internal company teams to discuss outstanding escalated debts.
• Manage deadlines and progress across teams to ensure timely resolution.
• Stakeholder Management Coordinate and liaise with Collections, Finance and Business teams to follow up on the escalation progress, issue resolution until the eventual payment of the invoices.
• Utilising a combination of defined processes, account updates, apply judgement and make de...