Collections Account Manager at Ritchie Bros.

Join Ritchie Bros. as a Collections Account Manager responsible for outstanding balances on various platforms. Leverage your skills in negotiation and communication to resolve accounts effectively.

This part-time role is designed for a collections expert with five years of experience in auto loans and commercial collections. You'll manage early-stage collections, prioritize accounts, and recommend improvements. Your strong communication and problem-solving abilities will be essential in negotiating payment timelines and addressing operational challenges.

Key Responsibilities: • Manage early-stage collections for commercial and some consumer accounts • Negotiate payment plans and discuss default fees with customers • Identify process gaps and recommend actionable improvements • Track and report results using Excel and qualitative feedback • Tackle operational issues as they arise

Requirements: • Minimum of 5 years of experience in collections • Bilingual in Fr...