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About the Role
Amaken is seeking a motivated and detail-oriented Collection Officer to join a reputable insurance company in Jal Dib, Lebanon. This role is critical in ensuring timely collection of outstanding premiums and payments, maintaining strong client relationships, and supporting the finance team with accurate follow-ups and reporting.
Key Responsibilities:
Monitor and follow up on outstanding insurance premiums and overdue accounts.
Communicate professionally with clients via phone, email, and in-person to ensure timely payment collection.
Negotiate and establish payment plans when necessary, in accordance with company policies.
Coordinate with the finance and customer service teams to resolve any billing or payment disputes.
Maintain accurate records of all collection activities and client interactions.
Prepare and submit daily and monthly collection reports to management.
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Key Responsibilities:
Monitor and follow up on outstanding insurance premiums and overdue accounts.
Communicate professionally with clients via phone, email, and in-person to ensure timely payment collection.
Negotiate and establish payment plans when necessary, in accordance with company policies.
Coordinate with the finance and customer service teams to resolve any billing or payment disputes.
Maintain accurate records of all collection activities and client interactions.
Prepare and submit daily and monthly collection reports to management.
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