collection associate

**Position:**
collection associate

**Job Description:**

Principal Accountabilities
● Collects to terms—negotiates payment plans; may need to elevate cash flow problems according to mgmt reporting structure. Takes appropriate action such as credit hold, placement with collections; ability to work independently done with little or no guidance.
● A/R disputes—works with customer to determine reason (s) for non-payment of invoices and queries the specific invoice(s) for action by the Reconciliation Associate; works on disputes that have been researched by the Reconciliation Associate and collects outstanding balance if applicable.
● Credit—AR exposure, facilitating sales and managing risk by reviewing order release and customer master file; releasing orders as appropriate; setting limit or order release based on research; elevating to CFSS, CFSM or FRA as necessary. Identify bad debt and set reserve
● Process improvement—identify root causes, recommend and ...