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About the Role
Responsibilities
- Contact customers to collect overdue payments and negotiate payment arrangements.
- Maintain accurate records of customer interactions and payment activities.
- Prepare reports on collection activities and account statuses.
- Work closely with the finance team to reconcile discrepancies in customer accounts.
- Provide exceptional customer service while managing collections in a professional manner.
Requirements
- Educational Qualifications: Bachelors degree in Finance, Business Administration, or a related field.
- Experience Level: 3-5 years of experience in collections or accounts receivable.
- Skills and Competencies: Excellent communication and negotiation skills.
- Skills and Competencies: Strong problem-solving abilities and attention to detail.
- Qualities and Traits: High level of professionalism and integrity.
- Responsibilities and Dutie...
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