Cluster Manager

Membership Sales & Guest Engagement

• Lead membership operations across hotel clusters in Bengaluru to drive sales, revenue, and profitability.
• Drive in-hotel membership sales through strong lobby presence, guest interactions, and conversion of hotel footfalls
• Ensure high visibility of membership programs across key hotel touchpoints including lobby, outlets, and front desk
• Drive member acquisition through walk-ins, referrals, digital enquiries, partnerships, and activation initiatives
• Maximize conversion across all sales channels including in-hotel sales, voice, outbound campaigns, digital enquiries, website leads etc

Hotel Partnerships & Business Leadership

• Build strong relationships with Hotel GMs and leadership teams to drive program success
• Conduct regular business reviews and performance monitoring with partner hotels
• Drive collaboration between hotel teams, mar...