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About the Role
Job Description
This is a remote position.
SHIFT TIMES: 9 AM to 6 PM Philippine time, Monday to Friday
- With possibility of covering UK and US shift as required
- Public Holidays may also be on-call, as required
As a Cloud Support Engineer, you’ll provide hands-on technical support in a healthcare environment, working closely with experienced engineers to build skills across cloud platforms, networking, and enterprise IT support. This is a remote role with rotating shifts to support UK and Australian operations, including scheduled weekends and public holidays.
Key Responsibilities
- Provide first and second-level IT support via phone, email, and remote tools
- Troubleshoot and resolve technical issues, escal...
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