Cloud Software Support Specialist LATAM (EN/ES/PT)

Acronis, a leader in cyber protection, is seeking a Cloud Software Support Specialist in Colombia. In this role, you will provide technical support and troubleshoot software inquiries via email, phone, and chat. You will collaborate with the Expert team and ensure customer satisfaction.

The ideal candidate has fluency in English and either Spanish or Portuguese. With over one year of relevant experience, you will engage with partners and internal resources to resolve issues while building strong relationships.