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About the Role
About the job Cloud & Endpoint Support Engineer (Tier 2)
Working Schedule: Monday – Friday, Eastern Standard Time
Work Arrangement: Fully Remote
Salary Range: $1,600 – $2,200 USD/month
Employer: An IT Managed Service Provider located in Mount Pleasant, South Carolina.
Role Overview
The Cloud & Endpoint Support Engineer (Tier 2)is responsible forday-to-day endpoint operations and Microsoft 365 support across multiple client environments. This is a hands‑on role focused on consistent execution, endpoint hygiene, patching, troubleshooting, and clear documentation.
Key Responsibilities
- Administer Microsoft 365 and core Azure/Entra ID services (user/mailbox management, Conditional Access changes, retention and mailbox policies).
- Configure and manage Intune, Autopilot, Group Policy, application deployments, and configuration baselines.
- Execute sched...
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