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About the Role
**ADP is hiring a GlobalView Application Services Consultant**
**Job Responsibilities:**
+ Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation. Lead is escalation.
+ Prepare functional specifications and change control requests; including design and configuration details. Test and document change control requests. Lead handles most complex
+ Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise. Develop and conduct lifecycle mini-project solutions. Lead handles most complex.
+ Deliver effective client communications and ticket management/resolution via CRM. Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering.
**Job Responsibilities:**
+ Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation. Lead is escalation.
+ Prepare functional specifications and change control requests; including design and configuration details. Test and document change control requests. Lead handles most complex
+ Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise. Develop and conduct lifecycle mini-project solutions. Lead handles most complex.
+ Deliver effective client communications and ticket management/resolution via CRM. Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering.
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