Client Support Specialist

Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes.
We are service-focused, innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions.
Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price.
Handles Manager's Calls as needed.The Support Specialist (Client Operations) is responsible for managing corporate client requests and ensuring high-quality, timely service with a focus on customer satisfaction.
Key responsibilities include processing payments, generating reports, validating sales data, and maintaining accurate documentation.
The specialist will also conduct regular audits to ensure the accuracy of client consumer information.This role demands stron...