About Zephyra Co.

Zephyra Co. delivers personalized travel experiences designed to inspire and simplify every journey. We are seeking a customer-focused Client Support Specialist to provide outstanding service and support throughout the client experience.

Key Responsibilities

• Respond to client inquiries via phone, email, and chat
• Provide information regarding travel services and available options
• Assist clients with itinerary questions, reservation updates, and general support
• Resolve routine client concerns and escalate complex issues when necessary
• Maintain accurate client records and communication history
• Coordinate with internal teams to ensure timely client service
• Follow up with clients to ensure satisfaction
• Support administrative and operational tasks as needed

Required Qualifications

• High school diploma or equivalent
• Excelle...