Client Support Specialist (Payments - FX/Swift)

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

• Provision of telephone, email and portal-based support to Visa Payments Limited's client base
• Register, investigate and diagnose a variety of payment and service related incidents and requests
• Ensure all incident & request related actions / activities and communications are accurately recorded in the case management system
• Ma...