← Back to opportunities
Handling client inquiries about IBKR's security system via phone, tickets and chat Problem management with a focus on security protocols and practices Assisting clients in the configuration and use of IBKR's two-factor authentication smartphone app Identification and escalation of issues about the secure login of clients using IBKR's smartphone app Previous experience in a client service role (fresh graduates able to demonstrate related skills will be considered) Experience with Windows and/or macOS and basic office applications Experience and knowledge of Android/iOS smartphone operating systems Fluency in Cantonese and English (knowing Mandarin is a plus) Competitive Salary, annual performance-based bonus and stock grant Excellent health and welfare benefits, including medical, dental, specialist and in-pati...
💼
Client Services - Security and Login Assistance Representative (SecOps-SLS)
Interactive Brokers • Hong Kong, Hong Kong
About the Role
Responsibilities
:Qualification:
Company Benefits & Perks
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position