Client Services Liaison

Job Description
Job Description:
Insight Global is seeking a Client Services Liaison for a leading legal recoveries services organization. This individual will act as the primary point of contact for assigned clients, ensuring seamless daily operations, accurate reporting, and exceptional customer service. The Client Liaison will partner cross-functionally with internal teams and external suppliers to resolve issues, manage workflows, and support client initiatives.

Responsibilities:
• Serve as the primary day-to-day point of contact for assigned clients
• Manage and maintain daily client deliverables, reporting schedules, and workflows
• Ensure accuracy and timeliness of all client documentation and reports
• Gather clarification and requirements from clients to document processes and standards
• Communicate system, process changes, and issue resolution across teams
• Partner cross-functionally with IT, Finance, Audit, Media, and Operations teams
• ...