Client Services Coordinator

JOB SUMMARY

The Client Service Coordinator pre‑screens all incoming orders, performs data entry of various types of orders and handles inbound customer service inquiries. The Coordinator communicates with internal and external parties regarding order details and status to provide quality products and service to home and community care patients.

DUTIES AND RESPONSIBILITIES

• Receive various types of orders through order processing software and review for accuracy based on established standards.
• Communicate effectively with external agencies if orders are incomplete or inaccurate.
• Perform accurate computer data entry and order verification of each individual order into order entry software in accordance with Bayshore Policies and Procedures (P&P).
• Coordinate with internal departments to ensure orders are in production, updating order entry software as changes are communicated.
• Update patient information and communicate...