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About the Role
Description
Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs.
What You’ll Do
+ Handle a high volume of inbound customer calls and place selective outbound calls as needed
+ Qualify customer needs and guide conversations toward appropriate next steps
+ Accurately document call details while speaking with customers
+ Schedule appointments and collaborate with internal service teams to keep calendars running smoothly
+ Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs
+ Assist with light reception and front desk coverage during d...
Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs.
What You’ll Do
+ Handle a high volume of inbound customer calls and place selective outbound calls as needed
+ Qualify customer needs and guide conversations toward appropriate next steps
+ Accurately document call details while speaking with customers
+ Schedule appointments and collaborate with internal service teams to keep calendars running smoothly
+ Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs
+ Assist with light reception and front desk coverage during d...
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