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About the Role
- Designation: Deputy Manager - Service Delivery
- Reporting to: AVP - Operations and Marketing
- Location: Mahape, Navi Mumbai
- Educational Qualification: BE/B.Tech/MBA
- Work Experience (yrs.): 5-8 years of relevant experience
- Working Days: 5 day working
I. Key Results and Activities
#1 Provide Deputation and full kitting support for projects to ensure Business revenue targets are met, ensure zero rework, zero delays and high Customer Delight on every job.
- Improve site planning by conducting detailed briefings in advance, excluding urgent/same-day deputations.
- Execute jobs within the estimated mandays without manpower overruns for lumpsum jobs, ensuring a 95% gross margin.
- Overview on Briefing and Debriefing with team and maintai...
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