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The ability to identify, analyze, and escalate complex issues. Excellent troubleshooting and problem-resolution skills; Assuming responsibility for identifying client needs while providing a high-value experience. University degree (Bachelors); Native in Japanese and business level English oral and written; Excellent analytical skills; A good understanding of financial markets (preferable but not a must) We encourage excellent graduates to apply for this position
About the Role
Responsibilities
Daily management and focus on a wide scale of client issues which includes: Responding to inquiries, concerns and complaints via telephone, e-mail, and online chat to achieve a mutually satisfactory solution while complying with policies, practices and procedures.
The core competencies we seek include:
Requirements
Company Benefits & Perks
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