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Handle client queries and provide prompt resolutions
Maintain strong relationships with existing clients
Coordinate with internal teams to ensure client requirements are met
Follow up with clients regarding services, feedback, and updates
Maintain records of client interactions and updates in the system
Ensure high levels of customer satisfaction and retention 1–3 years of experience in client handling / customer service
Background in Wellness / FinTech / EdTech is preferred
Excellent communication and interpersonal skills
Strong command over English (mandatory)
Energetic, proactive, and customer-oriented approach
About the Role
Responsibilities:
Key Requirements:
Selection Process:
Interview + Written Assessment
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