Client Relations Coordinator

**About Us**

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

**Job Summary**

The Client Relations Coordinator is responsible for maintaining strong relationships with existing accounts through customer service follow-ups. This role ensures that clients feel valued and that their needs and concerns are prioritized. Performance is evaluated based on building and maintaining positive client relationships, understanding needs, onboarding support, documentation, site surveys, managing client performance feedback, timeliness, and perceived value.

**Essential Duties & Responsibilities**

• Gain insight into our service performance
• Document, with ac...