Client Operations Analyst

Job Description

Purpose of the Job

Reporting to the Business Compliance and Operations Officer, the Client Operations Analyst is responsible for the accurate and timely processing of operational queues while ensuring adherence to documented policies, procedures, and compliance requirements.

This is a junior, hands‑on role suited to an individual with a compliance, risk, or regulated‑environment background who demonstrates strong attention to detail and a commitment to quality outcomes.

Main Responsibilities

• Execute CDD and KYC processes for new client onboardings, periodic reviews, and trigger events.
• Work allocated queues across three Americas offices, ensuring tasks are completed within agreed SLAs and quality standards.
• Perform customer due diligence, including identification and verification of clients and related parties.
• Complete periodic and event‑driven reviews in line with regulatory ...