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About the Role
Employment Type: Full-time
Client Delivery Manage
Commercial Operations · Reports to Commercial Ops Manager
The Client Delivery Manager supports Rephine's global sales operations by delivering high-quality technical proposals and managing contract execution within the Commercial Operations Centre of Excellence (CoE) based in India.
This role owns:
- Technical proposal drafting using standardised templates and costings
- Contract drafting and processing (MSAs, TAs, amendments)
- Coordination with global sales teams
- Maintenance of proposal content libraries
The role ensures all proposals and contracts are:
- Delivered within agreed SLA timeframes
- Accurate and complete
- Aligned with Rephine's commercial standards
- Properly documented in Salesforce and DocuSign systems
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