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About the Role
Our client, a growing leader in the property insurance services sector, is seeking a Claims Support Specialist to join their dynamic team in Calgary. This is an opportunity to join a purpose-driven team that thrives on compassion, adaptability, and operational excellence. If you're a problem-solver with a heart for service and a knack for coordination, negotiation, and communication, we want to hear from you.
Responsibilities:
- Act as the primary point of contact for clients.
- Coordinate short- and long-term solutions based on insurance policy coverage and client needs.
- Maintain accurate records and communications in the CRM system.
- Negotiate extensions and manage agreements with suppliers.
- Resolve sensitive issues with clients and various stakeholders.
- Provide regular updates to all stakeholders throughout the process.
- Adapt to changes in schedules, availability, ...
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