Claims Specialist

Company Overview: A health insurance business that serves approximately 34 million customers across 10 markets.

Working Location: WFO, Batam.

QUALIFICATIONS / EXPERIENCE

• Degree in any discipline (insurance qualification is advantageous).
• 1 to 3 years of experience in travel or personal lines insurance claims; fresh graduates can be considered.
• Basic understanding of insurance concepts and claims processes is preferred.
• Proficient in MS office application and comfortable using digital claims systems.
• Good analytical and attention to details and accuracy.
• Customer-focused mindset with good communication skills (written & spoken English).
• Time management: able to adapt to a fast-paced environment and ability to manage and prioritize workload.
• Team player with a positive attitude and willingness to learn.