Claims Senior Associate

We’re looking for a Claims Senior Associate to join our Insurance Operations team at MBPS. In this role, you will have the opportunity to provide high-quality financial and administrative services to a select group of complex and challenging cases. By effectively managing these cases, you will play a vital role in ensuring our clients receive timely and accurate benefits, thus contributing directly to our mission of delivering exceptional service and support.

Position Responsibilities

• Conduct interviews with claimants to gather information on work ability, hobbies, functional level, and other income.
• Communicate with stakeholders such as plan sponsors, doctors, and pharmacy providers as necessary.
• Refer claims to a Permanent Specialist if concerns arise following the telephone interview.
• Request and evaluate medical documentation from claimants' doctors to review updates on treatment and condition.
• Prepare co...