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Claims and Support (Amazon)

📍 Location
Philippines
⏰ Job Type
Full time
📅 Posted
June 04, 2026

About the Role

We are seeking a focused and detail-oriented General Secretary to support Amazon seller/vendor operations. This role involves submitting claims, handling disputes, and working within client-provided systems with a high level of accuracy and patience.

Key Responsibilities

  • Submit claims on behalf of Amazon seller/vendor accounts.
  • Monitor, track, and follow up on claim statuses and resolutions.
  • Handle disputes and ensure proper documentation is provided.
  • Accurately input and manage data using Microsoft Excel.
  • Follow detailed instructions and SOPs for claim submission processes.
  • Maintain organized records of claims and communications.
  • Communicate updates clearly with internal teams or clients as needed.

Requirements

  • Strong attention to detail and high level of accuracy.
  • Patient, focused, and able to follow instructions precisely.
  • Proficiency in Microsoft Excel....

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