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About the Role
Join CIBC as an Openshift Support Consultant, advancing your career in Toronto's tech landscape. Drive client satisfaction through robust production application support in a hybrid work environment.
In this pivotal role, you will focus on troubleshooting Openshift issues while collaborating with technology partners and clients. With a mixture of on-site and remote work, your contributions will enhance application performance and recovery processes. You will manage escalations effectively and modify procedures to meet specific challenges in a demanding IT environment.
Key Responsibilities:
• Provide second-level support for Openshift-related issues
• Implement enhancements for application configuration on new projects
• Communicate regularly with stakeholders about service changes
• Support documentation for technical operations and escalations
• Manage 24 x 7 technical support and incident recovery
Requirements:
• Minimum 5 years of Openshift application supp...
In this pivotal role, you will focus on troubleshooting Openshift issues while collaborating with technology partners and clients. With a mixture of on-site and remote work, your contributions will enhance application performance and recovery processes. You will manage escalations effectively and modify procedures to meet specific challenges in a demanding IT environment.
Key Responsibilities:
• Provide second-level support for Openshift-related issues
• Implement enhancements for application configuration on new projects
• Communicate regularly with stakeholders about service changes
• Support documentation for technical operations and escalations
• Manage 24 x 7 technical support and incident recovery
Requirements:
• Minimum 5 years of Openshift application supp...
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