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Responsible for working with customers to fulfil their orders and shipments arrangement.Investigate customers complaints and stock discrepancies etc. Liaise closely with the Operations Team to ensure prompt and accurate order processing and outgoing order/shipments.
Responsible for all Shipping Documentation and Permit Declaration.
Ensuring minimum response time to customer’s queries or complaints.
Ensuring efficient and timely order processing and billing information, to assist in the month end closing for invoicing and accrual.
Work closely with Warehouse Operations to ensure timely and accurate movements of inventory.
Manage Customer’ Inventory system (if any), and internal Warehouse Management System.
Provide Daily, Weekly & Monthly CS related Report.
Making sure that workplace safety rules & DSV Policy are being followed
Understand d...
About the Role
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