Chatbot Product Operations Lead — Intelligent Service Platform

A leading e-commerce platform in Metro Manila seeks an experienced professional to oversee intelligent customer service operations. You will optimize processes to enhance customer satisfaction and efficiency, analyze market data to meet localized needs, and collaborate with various teams to implement effective solutions. The ideal candidate has a Bachelor’s degree, over 3 years of experience in operations, and strong data analysis skills. Proficiency in English is required, along with experience in chatbot functionalities.
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