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About the Role
Join CGL's innovative IT team as a Configuration Analyst, embracing a hybrid work model. Focus on maintaining the Configuration Management Database and driving data quality within ServiceNow.
As a Configuration Analyst at CGL, you will play a crucial role in ensuring data integrity and operational efficiency. This position involves managing CI lifecycle, collaborating with diverse teams, and implementing standardized processes for configuration management. Your analytical skills will directly impact the improvement of technology operations and service delivery.
Key Responsibilities:
• Lead the development of the CMDB and ensure data accuracy
• Gather requirements and define configuration scope
• Onboard business applications and monitor effectiveness
• Enhance CMDB data quality through automated validations
• Create and present reports for ongoing CMDB assessments
Requirements:
• Diploma in Information Technology or related field
• 2–4 years of experience ...
As a Configuration Analyst at CGL, you will play a crucial role in ensuring data integrity and operational efficiency. This position involves managing CI lifecycle, collaborating with diverse teams, and implementing standardized processes for configuration management. Your analytical skills will directly impact the improvement of technology operations and service delivery.
Key Responsibilities:
• Lead the development of the CMDB and ensure data accuracy
• Gather requirements and define configuration scope
• Onboard business applications and monitor effectiveness
• Enhance CMDB data quality through automated validations
• Create and present reports for ongoing CMDB assessments
Requirements:
• Diploma in Information Technology or related field
• 2–4 years of experience ...
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