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About the Role
Responsibilities
- Review and approve Controlled Goods regulated by the Competition & Consumer Commission of Singapore (CCCS) under the Consumer Protection (Safety Requirements) Regulations, as well as other certification schemes operated by UL Solutions.
- Manage and implement projects of moderate complexity, ensuring timely and effective execution.
- Provide leadership, guidance, and operational support to team members involved in certification program delivery.
- Partner with business unit stakeholders to ensure certification programs meet customer needs and internal expectations.
- Support Program and Scheme Owners in the day‑to‑day operation, maintenance, and enhancement of certification schemes.
- Lead and contribute to continuous improvement initiatives to enhance service quality for internal and external customers.
- Support and manage program‑related escalations, ensuring issues are resolved efficiently and profess...
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