CCE Performance Dashboard Developer Intern

You will be interning with the Communications & Customer Engagement (CCE) Department.

• Collaborate with TL and CX team to scope out dashboard requirements and identify key performance metrics that drive coaching decisions.
• Study data schemas across diverse data sources to develop core datasets that power the performance dashboard.
• Process and transform data from multiple sources using Extract, Transform, Load (ETL) concepts to ensure data quality and consistency, integrating data from different sources.
• Establish database structures to store historical data and support trend analysis over time.
• Build dashboard using Tableau with CSV upload function to develop and automate trend analysis and visualisations to enable internal key stakeholders to self-service and track performance metrics.
• Participate in user acceptance testing and conduct briefings/training sessions for TL and CX team on dashboard ...