Caseworker at Innomar Strategies

Make a significant impact at Cencora as a Caseworker within Innomar Strategies, focusing on case management and patient services through bilingual communication. Your role emphasizes compliance and quality assurance.
This position involves managing casework for patient programs and provider support, ensuring adherence to protocols while offering excellent telephone support. You will document activities, administer case management tasks, and participate actively in training to enhance your skills and those of new team members.
Key Responsibilities:
• Manage cases and projects related to patient support
• Provide compliant telephone support to funding bodies
• Conduct clinical monitoring and data collection
• Engage in market research with healthcare professionals
• Train and mentor new caseworkers
Requirements:
• Bilingual English and French language skills
• One year of experience in customer service
• Knowledge of the pharmaceutical distribution indust...