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Case Processing Manager

📍 Location
Phoenix
⏰ Job Type
Full-time
📅 Posted
June 16, 2026

About the Role

AGS is looking for a Case Processing Manager to work in Phoenix, AZ. To join our team of outstanding professionals, apply today!

**Responsibilities**

+ Direct and oversee administrative support operations for teams assisting ICE immigration officials, ensuring seamless execution of peripheral activities, records management, and document preparation.
+ ​Manage and optimize daily workloads for a team of Case Processing Specialists, in multiple locations, to ensure the timely and accurate preparation, review, and maintenance of comprehensive case files.
+ ​Coordinate and synchronize docket management with EOIR and USCIS; collaborate with ICE personnel, OPLA, consulates, and legal representatives to streamline hearings, removals, and detainee interview scheduling.
+ Establish and enforce quality control standards for the maintenance of Alien Files (A-files) and ICE systems, ensuring 100% data integrity, accuracy, and completeness across the team.
+ Audit data...

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