Cargo Operations Officer

Responsibilities

• Coordinate cargo loading, discharge, transhipment, and movement activities to ensure operational efficiency.
• Monitor and manage special cargo shipments, including reefer and other specialised cargo.
• Liaise with terminals, depots, vessel operators, overseas offices, and internal stakeholders to resolve operational issues.
• Investigate and resolve cargo claims, disputes, and requests for information in a timely manner.
• Ensure compliance with customs, MPI, and other regulatory requirements, as well as company procedures.
• Maintain accurate cargo records, reports, and operational documentation.
• Identify opportunities to improve operational processes and support continuous improvement initiatives.

Requirements

• Previous experience in cargo operations, shipping, logistics, or the maritime industry.
• Strong knowledge of import/export processes and container ...